Privacy policy

1. Contact

For any questions or privacy-related concerns:

2. What data do we collect?

Device data

Automatically collected via cookies and analytics: IP address, browser type, time zone, viewed pages/products, and interactions.

Order data

Name, address, payment information, email address, and phone number.
We use this information to process orders, handle payments, arrange shipping, communicate with you, and prevent fraud.

We process your data only when necessary for:

fulfilling your order,
legal obligations,
our legitimate interest, or
your consent.

3. Sharing personal data

We only share your data with service providers that help run our webshop, such as:

Shopify (hosting, payments, order processing)
Advertising and analytics partners like Google Analytics (only with your consent)

We may also share data when required by law (e.g., legal requests).

4. Cookies

We use cookies to ensure proper website functionality and to analyze usage.
You can manage cookies in your browser settings. Disabling cookies may affect website performance.

5. Targeted advertising

With your consent, we may use your data to show relevant ads on other websites.
You can opt out via your browser or our site settings.

6. Your rights

You have the right to:

access your data
correct or delete your data
object to marketing
restrict processing
withdraw consent
file a complaint with your local data protection authority

You can submit requests via team@elliza.co

7. Retention

We keep your data as long as needed for orders or legal obligations, unless you request deletion.

8. International transfers

Shopify may process data outside the EU (e.g., Canada or the US). They comply with applicable EU data protection rules.

9. Changes

We may update this policy from time to time.
Last updated: 12-6-2025